The support and care of the individual is important to all at Charlotte House; we believe that a happy girl will also be an engaged and active learner.  All members of staff take an active role in the pastoral care of our girls.  The Deputy Head overseas this practice with the Form Tutors who support their girls on a day-to-day basis.

We recognise that coming to a new school can be a worrying venture for children so we implement a ‘shadow’ system where a new child is teamed up with an existing pupil to give and extra level of support.

Communication between home and school is a key element in a child’s wellbeing.  At the Form Information Evening which we hold at the start of each year, parents are reminded how important it is to inform us should there be any issues at home that may be troubling their daughter.

Moral and ethical issues are dealt with in PSHEE lessons and assemblies.  Circle Time is used to reaffirm how important empathy and listening skills are.

We have a regular staff meeting dedicated to discussing all of the girls, covering both academic and pastoral concerns, to ensure that we are all aware of any issues, thus enabling us to work as a team ensuring every single girl’s needs are known and catered for.